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sidysm

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  1. Hi, yeah crashes whether I have device connected or not. Hx edit version is 2.92 only version ever installed as I only just got device. Hx unit was 2.51 tried to boot hx edit but wouldn't launch thought due to old firmware so ran line 6 updater which picked device up instantly and flashed fine. After update still crashed so tested without device and got same issue. Have installed on my desktop and it works fine on that with and without device but would be more convenient to have it on my laptop. I'm an it tech for my day job so used to troubleshooting, just wondered if anyone knew if there was an error log created anywhere as couldnt see anything obvious.
  2. Hi after not playing in a while I'm getting back in to guitar and have bought an hx effects unit. I have tried using hx edit on my laptop but it fails to launch every time. On launching app it appears in process list in device manager, then gets suspended listed beside process then vanishes. Nothing appears on screen at any point of this and process only up for a couple of seconds. Issue is same whether device connected or not. I have uninstalled all line 6 apps, cleaned registry and deleted all line 6 directories from c drive then redownloaded and reinstalled but same issue occurs. Laptop is a Dell inspiron 15 running win10 build 1909, all drivers up to date. I tried starting with all startup items disabled and tries disabling realtek process as read elsewhere this resolved for some but issue continues. I own an hd500, jtv, dt25 all other line6 apps work fine and I was able to run line 6 updater and update the unit from 2.5 to 2.92 successfully. Reimaging for one app isn't really an option, it seems there's a conflict with something on it, does anyone know if there is an event log anywhere for hx edit so I can try troubleshooting further?
  3. I'm not gonna argue for or against prices of the packs but wanted to raise that for those like myself who've bought in to the "Dream Rig" idea they sold it would be nice to see a pack of only the hd guitar amps. The non pre models are really not a lot of use to live users of this setup as you'd be doubling up the power section. I've already invested enough money buying the tyler jtv and dt25 when they first came out to go with my hd500 without having to pay for a bunch of models I won't use because someone has bundled the models into all or nothing packs that don't suit. Even better would be to give the option to buy the models individually for say 5 or 10 bucks each so I'm not paying out for a bunch of bass amps and non HD amps that won't work in the dream rig. For live users all we seem to be getting is a fixed jcm800, an ac30 that hopefully isn't quieter than the ac15 and 2 new amps in the orange and fenders. Oh, and hopefully a shiva which has been modeled as good as the job they did with the soldanos. A pricing strategy of 5 for a non hd amp, 10 for an hd amp or 15 for a twin channel hd amp could be a way forward and also reveal what types of amps are actually popular and worth spending time on. Anyway, that's my thoughts. I'm not bitter I'm not going to vow never to buy line 6 again if I don't get my way but I'm also never going to pay $100, probably more in the uk I'm guessing, for the packs as they stand regardless of how good they are. The development cost argument is fine and paying for new features is justified but once the development's finished, as it is for this update, it's important to remember that revenue is volume of sales times cost.
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