Having not used my HD500 for a few months, when I went to use it this week, my PC didnt recognize the device through the USB port. The drivers won't load and install correctly, now Monkey wont run (and I have tried Monkey on 2 different PCs) - my wife spent 30 mins on the phone with tech support to no avail. I am ended up resetting (re-installing) windows on my main pc. Then re-installed Monkey. Same crap. I am hoping someone here can advise having had similar issues??
Otherwise I am done with Line6, this being my 2nd board and 3rd product overall. Terrible experience.